Frequently Asked Questions
What's different about a Fantasy Escape Game?
Our live-stream escape room games are made for maximum social fun online. They're highly interactive, blending traditional escape room puzzling with an open narrative adventure.
Our unique blend of logical puzzle solving and creative freedom of choice is what our players love most, but that's not the only thing that makes our games different:
Choose-Your-Own-Adventure Style: Even before the clock starts, your group will be making choices that affect the course of your game. Although puzzles may have only one solution, there are limitless ways to get what you need from characters you encounter. Your group's decisions will make your game's adventure unlike any other group's experience.
Adjustable Levels of Puzzle Difficulty: When booking, you can select a level of difficulty right for your group. Smaller groups who are newer to puzzling games can select Beginner level, while larger groups of experienced players looking for a challenge play our Expert level. Play a game that matches the difficulty of the experience you want.
Additionally, we don't limit players on the number of hints they can receive--so ask for as much or as little help along the way as you like.
Social Emphasis: Games are designed for everyone in the group to be engaged, and provide for opportunities for all different types of players to be active participants. Interactive moments require creative group thinking, and not all players need to make the same choice. These character moments require players to not only interact with the Game Master, but also each other. Puzzles are designed for groups to divide and conquer and then compare notes. Our Game Masters' goal is to have you not just enjoy interacting with them, but have lots of fun interacting with your entire group.
Interactive Role Playing: Unlike most puzzle games, but much like an interactive adventure story, you can choose to interact with live characters however you'd like. Each player is an important character--in the case of The Dark Tower, a wizard--who can act however you please. You don't need to stick to a prescribed list of options, or stumble across one correct way to interact. Perhaps you want to charm a monster, while another player wants to sneak past it. Maybe another player will try to fool it into drinking a potion of some kind. Perhaps your group decides to befriend a villain instead of fighting them. Each of these options may have different obstacles and outcomes, and changes how your game unfolds.
nteractive Design & Format: Our games are intentionally designed with an online format in mind. You won't be following a person around in a room, who gets to touch all the things you can't, but rather you'll be exploring another world on an imaginative, digital adventure. Games are designed to engage all players in a group at once in a way that feels fun and natural online.
Can I play with more than 7 people?
Yes! If you're looking at a large team building game, also check out our Team Building page or Space Defenders, which can hold 100+ people.
Although we recommend our games THE DARK TOWER and GHOSTS OF CRAVEN MANOR for 7 people, you can bring along more if you do not want to play in different teams. Book your game for 7 people, and in the special occasion notes mention how many additional players you'd like to bring. We'll send you an email with any instructions to purchase additional tickets for those extra players.
We also run special corporate and large-group events for up to 100+ people. If you're interested in scheduling a larger game, check out our
Team Building page or email email@example.com.
Who makes the incredible art and puzzles for your games?
Most of our art is custom made, and we have a wonderful team of artists from all over the world.
Website Gold Star Icon:
Macrovector via Freepik
Are your games customizable for a special event (birthday, anniversary, company outing, etc)?
Yes! You can read more on our customizations page.
We can customize some of the characters, puzzle solutions, and other parts of the game for a fee. Solutions could be important dates, places, names, or special interactive moments, potions, or spells can be added in theme with your company or special occasion. In some cases, characters may also be altered to represent a person. Email firstname.lastname@example.org with your customization request, and we can explore different options with you.
Custom art modification requests may still be possible before your game based on our artists' availability. With an art customization request, after the game, you would have some custom artwork we could send you as well (for example, your friend Bob as a wizard)! Often people will send an image of a family member or pet to be re-drawn and incorporated into the game. People often really enjoy this as an added gift!
Here are some art customization requests we've done:
-Redesign a character in our game to look, act, and/or sound like a specific person
-Redesign some of our puzzles based around specific objects, obsessions, or people: anything from cars to collectables to pets or faces of people
-Incorporate a specific object or type of puzzle into the game (custom-designing a puzzle around a specific idea)
-Change the spell words throughout the game to be specific words, phrases, or names
-Change types of potion ingredients to specific things ("Jesse's hair" or "Sam's Good Looks" or "Karen's Smarts")
-Having a puzzle reveal a specific date, such as an anniversary or birth date
-Change our symbols puzzles to other symbols, such as favorite animals or other types of objects (or silhouettes of people's faces)
-Change specific spell or potion powers gathered to specific powers someone may want
Can I play by myself?
Yes! You can play The Dark Tower or Ghosts of Craven Manor by yourself, although our minimum booking fee is for two people. It may be more challenging to solve all the puzzles on your own, but have no fear, you'll have unlimited hints.
What does the Game Master do? How exactly does the game work?
Five to ten minutes before starting, you will receive an invite link to Zoom, where you and your team will meet with a Game Master. They'll go over instructions and share the introductory narrative, giving you the premise and goal for your one-hour adventure.
In The Dark Tower and The Ghosts of Craven Manor, your Game Master/actor will be sharing their screen. They will display different images and sounds as they facilitate the game. The Game Master will describe the setting and details, using the images that appear on your screen as a visual guide. You won't need to interact with anything directly on your screen, or point and click--instead, your group will tell the Game Master the decisions you make and puzzle solutions, and the Game Master will describe what happens and change what appears on your screen accordingly. The Game Master will also play all the characters you encounter, facilitating those interactions and choose-your-own-adventure-style moments. If you've played a facilitated role playing game before, our Game Master's function is similar.
In Space Defenders, your Game Master serves as your Space Admiral guide. They will go over the instructions, rules, and story for your game, and situate you in our web-based game platform. You will solve puzzles, explore the area, and interact with characters using your cursor.
In all of our games, if you need any hints, your Game Master (through a friendly character accompanying you) will provide clues. Your Game Master will also be giving you time warnings, so you know how close you are to escaping before your time runs out.
What level of puzzle difficulty should I book?
Beginner level is great for smaller groups (3 people or less) or groups who are newer to puzzle games. If you haven't done many digital puzzle games, this is a great level for you. We also have a separate "Beginner - Kids" level if the primary players are younger kids.
Intermediate level is our standard game. This level is great for larger or mid-sized groups who have played a few puzzle games before. Most of our groups play this level. If you aren't sure which level to pick, and have 3 or more players, this is the level we'd most likely recommend.
Expert level is for larger experienced groups who are looking for a challenge. If your group has played dozens of puzzle games together, this is a great level for you.
We don't limit you on the number of hints, so no matter what level you play, you can ask for unlimited help!
Do you do larger games for corporate or big events?
Yes! We've run group games for corporate groups including IBM, Slalom Consulting, Blizzard Entertainment, and the University of Pennsylvania, to name a few.
We also run special corporate and large-group events for up to 100+ people with our game SPACE DEFENDERS. If you're interested in scheduling a larger game, check out our Team Building page or email email@example.com.
Can I book for a time not listed on your schedule? I'm in another time zone.
Yes! Email us at hello@FantasyEscapeGames.com with the date and time you want, and we'll do our best to coordinate with a Game Master to schedule a game at your proposed time.
Can I get a gift card or voucher?
Yes! Gift cards for our live games are great for holidays, birthday presents, and anniversary gifts. You can buy gift vouchers for a specific number of players or in general amounts. They're available on our gift cards page here.
Are the games appropriate for kids?
Yes, absolutely! We have a "Beginner - Kids" level for each of our games that is made for younger kids, and we've had families with children as young as 6 years old play. Parent help to navigate the game is strongly recommended for players under 10 years old. All our games are designed to be fun for the whole family, and aren't intended to be scary or contain inappropriate material.
Teens do well on our regular Beginner level, or even our Intermediate level if there are many playing together or have done some puzzle games before.
Feel free to leave the age range of your players in the "Special Occasion" box when you book, and we'll be sure to adjust the game how we see best for them.
If you have any more questions about content or age range, or what level is best for you, please email us.
What device do I need to play?
For The Dark Tower and The Ghosts of Craven Manor, any device can be used, although we recommend having a computer/laptop. Multiple players can play from the same device as long as everyone can see the screen. If you're playing in the same location, it's fine (and encouraged!) to hook up your screen to a TV if you'd like.
For Space Defenders, each player will need their own computer/laptop. Other devices cannot be used. If this is not possible for your team, contact us and we'll see what might be able to do.